Version 2026-10-05. Last updated 5 October 2026.
1. Who we are
1.1 Plotwire (the "Service") is provided by Plotwire UK Ltd, a company registered in England and Wales with company number 17305463, registered office 12 Field View, South Milford, Leeds, West Yorkshire, LS25 5GH ("we", "us", "our").
1.2 Contact: admin@plotwire.uk, including for privacy questions.
1.3 These Terms, our Privacy Policy and our Data Processing Terms form the whole agreement between you and us. You accept them by ticking the box when you sign up, or when we ask you to accept an updated version.
2. Business use only
2.1 The Service is for businesses and tradespeople acting in the course of their trade, profession or business. By accepting these Terms you confirm you are not using the Service as a consumer.
2.2 If you accept these Terms on behalf of a company, you confirm you have authority to bind it, and "you" means that company.
3. Your account
3.1 You must give accurate details and keep them up to date.
3.2 You are responsible for keeping your login details secure and for everything done through your account. Tell us straight away at admin@plotwire.uk if you think someone else has accessed it.
3.3 Each subscription is for one named user. Do not share logins.
4. Try mode, subscription and payment
4.1 Try mode. You can use the Service free of charge without a subscription ("Try mode"). Try mode is limited: you can place up to 25 symbols in total across all of your drawings; drawings are marked "Trial – not for issue"; and exporting, printing, downloading and sharing are not available. Everything else, including prices and quotes on screen, can be used. Try mode is for evaluating the Service only. We may change or withdraw Try mode at any time.
4.2 Subscription. To use the full Service you need a paid subscription. It costs £15 per month. We are not currently registered for VAT, so no VAT is added. If we become VAT-registered, we will tell you at least 30 days before any change to what you pay. You are charged when you subscribe, and then monthly in advance on the same date, through our payment provider, Stripe. We never see or store your full card number.
4.3 Cancelling. You can cancel at any time from the Billing page. Your subscription continues until the end of the month you have paid for, then stops. We do not refund part-months, except where the law requires.
4.4 After your subscription ends. While your account stays open, you can still sign in and view, export and print the drawings and documents you created, but you cannot create or edit work until you subscribe again.
4.5 Price changes. We may change the price with at least 30 days' notice by email. The new price applies from your next billing date after the notice period. If you do not agree, you can cancel before it applies.
4.6 Failed payments. If a payment fails, we will try again and let you know. If it still cannot be collected, your account moves to the read-only access described in 4.4 until payment is made.
4.7 Discount codes. We may offer promotional or discount codes. Each code applies only on its stated terms, and we may withdraw a code at any time before it is used.
5. What Plotwire is, and what it is not
5.1 Plotwire is a layout, mark-up and estimating aid. It helps you place symbols on plans, produce layout drawings, and count items to build a materials list and a quote.
5.2 Plotwire is not an electrical design tool. It does not design circuits, select or size cables or protective devices, calculate loads, voltage drop, fault levels or earthing, or check compliance with BS 7671, Building Regulations or any other standard, regulation or manufacturer's instruction.
5.3 Drawings produced with Plotwire are layout drawings only. They are not design drawings or installation instructions. You are solely responsible for the design, installation, inspection, testing and certification of any electrical work, and for making sure it is carried out by a competent person.
5.4 Bills of quantities, prices, totals and quotes are estimates only. Counts depend on the symbols you place, and prices and rates depend on figures you enter. Software can contain errors. You must check every quantity, price, calculation and total yourself before relying on it, ordering materials, or sending it to anyone.
5.5 You are responsible for any drawing, materials list or quote you send to your clients or anyone else, and for any contract you enter into with them.
5.6 Symbols, labels and templates in the Service are provided for convenience. You must check they are suitable for your work.
6. Your content and your customers' data
6.1 You keep ownership of everything you upload or create in the Service, including plans, drawings, notes, job details and logos ("Your Content").
6.2 You give us permission to store, copy, process and display Your Content only as needed to provide, secure and support the Service.
6.3 You confirm you have the right to upload Your Content, including any plans or drawings owned by architects or others, and that doing so does not break anyone's rights.
6.4 Your Content may include personal data about your own clients (for example names and addresses). You are the controller of that data and we process it for you under our Data Processing Terms. You must have a lawful basis to use it and must give your clients any notices the law requires.
6.5 Share links. If you create a share link (for example for a work planner), anyone who has the link can see the information it shows, including client names, addresses and notes, without logging in. Only share links with people who should see that information. You can regenerate a link at any time, which stops the old link working.
6.6 Keep your own copies of important work. We take regular backups, but we do not guarantee that Your Content can always be recovered.
7. Acceptable use
You must not: use the Service for anything unlawful; try to access another user's account or data; test, probe or break our security; overload or disrupt the Service; copy, resell or reverse-engineer the Service; or upload anything harmful, such as malware.
8. Availability and changes
8.1 We aim to keep the Service available and working well, but we do not promise it will be uninterrupted, error-free or available at any particular time.
8.2 We may change, improve or remove features. If we remove a feature that is central to the Service, we will give you reasonable notice where we can.
9. Intellectual property
The Service, its software, design, symbols and branding belong to us or our licensors. We give you a non-exclusive, non-transferable right to use the Service during your subscription for your own business.
10. Our liability to you
10.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.
10.2 Subject to 10.1, we are not liable for any:
- loss of profit, revenue, business, contracts or anticipated savings;
- loss arising from pricing, quoting, tendering or ordering errors, including errors in quantities, rates, totals or calculations;
- loss arising from any electrical design, installation, inspection, testing or certification;
- loss or corruption of data, beyond using reasonable efforts to restore it from our latest backup;
- indirect or consequential loss.
10.3 Subject to 10.1, our total liability to you arising out of or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim, or £100.
10.4 These limits reflect the low price of the Service and the fact that you control how you use its outputs.
11. Your responsibility to us
You will cover our reasonable losses and costs if a third party, including any of your clients, brings a claim against us arising from your use of the Service, Your Content, or any drawing, materials list or quote you produced with it.
12. Suspension and ending the agreement
12.1 You can end the agreement at any time by cancelling your subscription and asking us to close your account.
12.2 We may suspend or close your account if you seriously or repeatedly break these Terms, fail to pay, or if we must do so by law. Where reasonable we will warn you first.
12.3 After your account closes, you can ask us for a copy of Your Content for 30 days. After that we delete it, except anything we must keep by law (such as billing records).
13. Changes to these Terms
We may update these Terms. We will tell you by email or in the app at least 14 days before material changes take effect, and may ask you to accept the new version before you continue using the Service.
14. General
14.1 If any part of these Terms is found unenforceable, the rest still applies.
14.2 You may not transfer your rights under these Terms without our consent. We may transfer ours to a company that takes over the Service.
14.3 No one other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
14.4 If we do not enforce a right straight away, we can still enforce it later.
14.5 These Terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.